Technical Product Support Specialist USA JOBS

About the Activity:

Inside the job you will research, resolve, and track advance through goals for inner and outer customer demands. Customer solicitations incorporate onboarding designs, bugs/issues, specially appointed task demands, exploring prerequisites, and receipt/charging data. You have great relational abilities to interface straightforwardly with contacts at different degrees of customer associations and to convey backing and specialized data to non-specialized contacts. You report into the specialized item the board association and will pick up learning about Equifax's Information driven Showcasing items. An effective individual will have the chance to turn into an item proprietor on the off chance that they show propelled item learning and correspondence skills. Who is Equifax?

Equifax is a worldwide data arrangement organization that utilizations confided in one of kind information, inventive examination, innovation, and industry mastery to control associations and people the world over by changing learning into bits of knowledge that help make progressively educated business and individual choices.

Despite area or job, the individual and aggregate work of our kin have any kind of effect in our business. We are searching for people who can enable us to upset the commercial center. You will do this by conveying driving edge innovation to assemble and convey unmatched altered bits of knowledge that improve both the exhibition of organizations and the lives of consumers. Responsibilities:

• Supporting outside and inside customers by examining access, design, consistency, and usefulness issues; just as investigating utilizing distinctive creation and bolster applications, and specialized group contacts to determine revealed issues. (Approx. 40%)

• Getting and giving an expert reaction to phone and composed solicitations from outside and inner customers, both introductory and development. (Approx. 40%)

• Archiving research, customer correspondence, and issue goals in ticketing devices. (Approx. 10%)

• Taking care of post-advancement testing (Approx. 5%)

• Taking an interest in administration improvement endeavors and preparing. (Approx. 5%)The experience that makes you an incredible fit:

• You will need working learning of Windows-based applications

• You will have essential learning of programming applications

• You will be acquainted with the JIRA Administration Work area and Conversion

The Advantages of being an Equifax Worker?

We offer astounding pay bundles with high-achieving market pay rates and 401k coordinating, alongside the works: complete medicinal services bundles, plan adaptability, telecommute openings, paid downtime, and authoritative development potential.

We are an equivalent open door business and worth a decent variety at our organization. We don't separate based on race, religion, shading, national cause, sex, sexual direction, age, conjugal status, veteran status, or incapacity status. To address us about this job in more detail apply on the web.

Essential Location: USA-Reston

Function:Function - Deals Backing

Schedule: Full time
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